Returns policy: here’s how it works

Returns policy: what you need to know

  1. We recommend you keep proof of postage for any returned item(s) as we cannot consider a claim for returned goods lost in transit without one
  2. We cannot refund shipping costs for orders delivered outside the UK (unless the product is faulty or damaged)
  3. We cannot offer goods in exchange for the ones that you return, only replacements

Comments, complaints and feedback

At Boardman Photography we really value your feedback – good or bad. So, if for any reason your order hasn’t been that easy, please get in touch with Stuart on +44 (0)7875 415332, or email him at so we can do better next time. We take any complaints seriously and aim to respond to all complaints within a maximum of 5 working days.